Privacy Policy
Effective Date: August 2025
At DFW Clean Collective, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, booking system, or services.
Information We Collect
- Personal Information: Name, email, phone number, and address when you book or request a service.
- Payment Information: Payment details are processed securely through our payment provider. We do not store complete credit card numbers.
- Service Information: Details about your property and requested services.
- Website Usage Data: Information automatically collected such as IP address, browser type, and pages visited.
How We Use Your Information
- To schedule, confirm, and provide cleaning services.
- To send service reminders, confirmations, and updates.
- To securely process payments and manage your account.
- To improve our website, services, and customer support.
Sharing of Information
- We do not sell or rent your personal information.
- We only share information with trusted third parties such as payment processors and scheduling software when necessary.
- We may disclose information if required by law.
Data Security
We use industry-standard measures to protect your information. All payments are encrypted and processed securely.
SMS Communications
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We use text messaging only to send booking confirmations, reminders, and updates related to your cleaning services. Reply STOP at any time to unsubscribe from messages.
Your Rights
You may request access to, correction of, or deletion of your information. To make a request, contact us at info@dfwcleancollective.com or call 469-409-4332.