Frequently Asked Questions

  • Are you licensed and insured?

    Yes — DFW Clean Collective is fully insured, giving you peace of mind while we care for your home or business.

  • When will I be charged?

    You’ll only be charged after your cleaning is complete and you’re 100% satisfied with the results. At DFW Clean Collective, we believe in delivering top-quality service before processing any payment, whether it’s for a standard cleaning, deep clean, move-in/move-out service, or commercial cleaning in the Dallas–Fort Worth area.

  • How much experience do your cleaners have?

    Our team members are highly trained, background-checked, and have extensive residential and commercial cleaning experience across Dallas and DFW.

  • Do you provide carpet cleaning or steam cleaning?

    While we focus on surface and deep cleaning, we can connect you with trusted Dallas carpet cleaning partners or add vacuum-based carpet care to your service.

  • Do you provide move-in and move-out cleaning?

    Yes! Our Dallas move-in/move-out cleaning makes your home spotless for new occupants or inspection. We handle kitchens, bathrooms, floors, baseboards, and more to help you get your deposit back or prepare your property for sale.

  • Do you provide post-construction cleaning?

    We offer specialized post-construction cleaning in Dallas and DFW, removing dust, debris, and fine particles so your space is safe, polished, and ready to use.

  • Do you clean vacation rentals or Airbnbs?

    Yes — our Dallas Airbnb cleaning service ensures quick turnovers, fresh linens, and sparkling spaces to keep your guests happy and reviews high.

  • Do you offer commercial or office cleaning?

    Absolutely. From small offices to large commercial spaces in Dallas and DFW, we create customized cleaning plans to keep your workplace professional and inviting.

  • Do you clean baseboards, blinds, and inside appliances?

    Yes — these are included in deep cleans or as add-ons for standard cleaning. We detail baseboards, blinds, oven interiors, and fridge interiors for a complete refresh.

  • Do you clean windows or exterior glass?

    We clean interior windows and glass surfaces. For exterior windows in Dallas, we can recommend trusted partners.

  • Do you use eco-friendly or natural cleaning products?

    Yes — upon request, we use eco-friendly, non-toxic products safe for children, pets, and allergy-sensitive clients.

  • Do you use chemicals or disinfectants?

    We use professional-grade cleaning solutions and can provide disinfectant treatments for high-touch areas, especially for offices and medical spaces.

  • Do you bring your own cleaning supplies and equipment?

    Yes — our Dallas cleaning teams arrive fully equipped with professional tools and products, so you don’t have to provide anything.

  • How much does cleaning service cost in Dallas & DFW?

    Pricing depends on your property’s size, condition, and service type. Standard cleaning for a small apartment starts at a competitive rate, with deep cleaning, move-in/move-out, and commercial services priced accordingly.

  • Do you offer discounts for weekly, bi-weekly, or monthly cleaning?

    Yes — recurring cleanings receive discounted rates, making regular cleaning in Dallas more affordable over time.

  • Can I book a one-time cleaning at the discounted recurring rate?

    Discounts are for ongoing service. If you cancel after one discounted clean, the difference will be added to your final bill.

  • Do you offer seasonal or referral discounts?

    Yes — follow us for seasonal promotions, and refer friends in Dallas for credits toward your next cleaning.

  • What happens if I’m not satisfied with my cleaning?

    Your satisfaction is our priority. If you’re not happy, contact us within 24 hours and we’ll address the issue promptly, free of charge.